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Microsoft Dynamics CRM  Training in Chennai

Microsoft Dynamics CRM Training in Chennai

Greens Technology´s Chennai provides real-time and placement focused Microsoft Dynamics CRM training in Chennai . Our ms dynamics crm ax nav 2012 course includes basic to advanced level and our Microsoft Dynamics CRM course is designed to get the placement in good MNC companies in Chennai as quickly as once you complete the Microsoft Dynamics CRM certification training course. Our Microsoft Dynamics CRM trainers are ms dynamics crm ax nav 2012 certified experts and 8+ years experienced working professionals with hands on real time multiple Microsoft Dynamics CRM projects knowledge. We have designed our Microsoft Dynamics CRM course content and syllabus based on students requirement to achieve everyone's career goal.

Greens Technology´s Chennai offers Microsoft Dynamics CRM training with choice of multiple training locations across Chennai. Our ms dynamics crm ax nav 2012 training centre are equipped with lab facilities and excellent infrastructure. We also provide ms dynamics crm ax nav 2012 certification training path for our students in Chennai. Through our associated Microsoft Dynamics CRM training centers, we have trained more than 76 Microsoft Dynamics CRM students and provided 80 percent placement. Our ms dynamics crm ax nav 2012 course fee is value for money and tailor-made course fee based on the each student's training requirements. Microsoft Dynamics CRM training in Chennai conducted on day time classes, weekend training classes, evening batch classes and fast track training classes.

Upcoming Batches

Starts Duration Days Time (IST)
04th Nov 4 Weeks Mon – Fri 07:30AM – 09:00AM
07th Nov 6 Weeks Sat & Sun 09:00AM – 11:30AM
09th Nov 4 Weeks Mon – Fri 08:30AM – 10:00AM
11th Nov 4 Weeks Mon – Fri 08:00AM – 09:30AM
14th Nov 6 Weeks Sat & Sun 11:00AM – 1:30PM
16th Nov 4 Weeks Mon – Fri 07:00AM – 08:30AM
18th Nov 4 Weeks Mon – Fri 10:00AM – 11:30AM
21st Nov 6 Weeks Sat & Sun 12:30PM – 03:00PM
23rd Nov 4 Weeks Mon – Fri 08:30AM – 10:00AM
25th Nov 4 Weeks Mon – Fri 10:00AM – 11:30AM
28th Nov 6 Weeks Sat & Sun 12:30PM – 03:00PM
30st Nov 4 Weeks Mon – Fri 10:00AM – 11:30AM
10% EARLYBIRD OFF for December Batches (Expires on 29th Nov)
02nd Dec 4 Weeks Mon – Fri 10:00AM – 11:30AM
05th Dec 6 Weeks Sat & Sun 12:30AM – 03:00PM
07th Dec 4 Weeks Mon – Fri 07:00AM – 08:30AM
09th Dec 4 Weeks Mon – Fri 07:00AM – 08:30AM
Schedule does not suit you, contact us now! | Want to take one-on-one training, contact us now!

Microsoft Dynamics CRM CRM Training Syllabus IN CHENNAI

Introduction

  • Benefits of Closed Loop Marketing
  • Creating and Using Marketing Lists
  • Marketing Campaigns and Quick Campaigns
  • Quick Campaigns
  • Introduction to Marketing Campaigns
  • Creating a Marketing Campaign
  • Creating and Using Campaign Templates
  • Importing Leads

Implementing and Managing Marketing Campaigns

  • Campaigns, Campaign Activities and Marketing Lists
  • Creating and Using Email Templates
  • Sales Literature, Products and Price Lists
  • Distributing Campaign Activities
  • Capturing and Viewing Campaign Responses
  • Working with Campaign Responses

Analysis, Reporting and Goals

  • Analyzing Marketing Information with Lists, Views and Charts
  • Working with Reports
  • Creating and Managing Marketing Goals
  • Creating Charts
  • Customizing and Working with Dashboards

Sales Management in Microsoft Dynamics CRM

  • Introduction
  • Overview of the Sales Process in Microsoft Dynamics CRM CRM
  • Core Records in the Sales Process
  • Tracking Competitors and Managing Sales Literature
  • Working with Leads
  • Working with Opportunities
  • Sales Processes, Workflows and Dialogs

Working with the Product Catalog

  • The Product Catalog and the Sales Process
  • Unit Groups
  • Adding and Maintaining Products
  • Creating, Maintaining and Using Price Lists

Sales Order Processing

  • The Microsoft Dynamics CRM CRM Sales Order Process
  • Opportunities, Quotes, and the Sales Process
  • Working with Orders
  • Working with Invoices

Analysis, Reporting and Goals

  • Analyzing Sales Information with Lists, Views and Charts
  • Working with Reports
  • Exporting Sales Information to Microsoft Office Excel
  • Creating and Managing Sales Goals
  • Creating Charts
  • Dashboards

Service Management in Microsoft Dynamics CRM

  • Introduction
  • Getting Started with Service Management
  • Cases and the Service Management Process
  • Queues and Contracts in Service Management
  • Working with Cases in the Case Grid

Working with Cases and Contracts

  • Creating Case Records
  • Working with Cases
  • Contracts and Contract Templates
  • Creating and Working with Contracts
  • Using Contracts with Cases

Using the Knowledge Base

  • Article Templates
  • Creating, Approving and Publishing Articles
  • Using and Searching the Knowledge Base
  • Cases and Knowledge Base Articles

Working with Teams and Queues

  • Introduction to Teams
  • Introduction to Queues
  • Creating and Managing Queues
  • Working with Queues and Queue Items
  • Using Workflows with Queues

Analysis, Reporting and Goals

  • Service Management Reports
  • Service Management Charts and Dashboards
  • Goal Management for Service

Service Scheduling in Microsoft Dynamics CRM

Introduction

  • Service Scheduling Overview
  • Service Scheduling Scenarios
  • Service Scheduling Process
  • Working with Service Activities and the Service Calendar
  • Closing, Canceling, or Rescheduling a Service Activity
  • Using Charts and Reports to Analyze Service Activities

Advanced Topics

  • Understanding the Service Activity Scheduling Engine
  • Resources, Services and Selection Rules
  • Incorporating Customer Preferences
  • Resource and Service Capacity Requirements
  • Understanding Sites and Same-Site Requirements

Microsoft Dynamics CRM Customization and Configuration

  • Business Units and Security Roles
  • Business Units
  • Managing Business Units
  • Security Features

Configuring Users and Teams

  • User Management Overview
  • Adding and Maintaining User Accounts
  • Team Configuration

Customizing Microsoft Dynamics CRM CRM Overview

  • Customization Methodology
  • Who can Customize Microsoft Dynamics CRM CRM?
  • Types of Customizations
  • Types of Customizations - Solutions

Customizing Fields

  • Customization Concepts
  • Field Data Types
  • Field Properties
  • Creating Fields
  • Creating Option Sets
  • Customizing Entities
  • Entity Concepts
  • Modifying Custom Entities

Customizing Relationships and Mappings

  • Types of Entity Relationships
  • Creating Entity Relationships
  • Entity Mapping

Customizing Forms, Views and Charts

  • Basic UI Customization Capabilities
  • View Customization Overview
  • Charts
  • Form Customization Overview
  • Other Form Objects
  • Creating New Forms

Configuring Field Security

  • Field Security Scope
  • Field Security and Other Security Methods

Configuring Auditing

  • Enabling Auditing
  • Viewing Audit Data
  • Managing Audit Partitions
  • Configuring Solutions

    • Solutions Review
    • Exporting and Importing Unmanaged Solutions
    • Exporting and Importing Managed Solutions

    Certification creation

Microsoft Dynamics CRM trainer Profile & Placement

Our Microsoft Dynamics CRM Trainers

  • More than 10 Years of experience in Microsoft Dynamics CRM E
  • Has worked on multiple realtime Microsoft Dynamics CRM E projects
  • Working in a top MNC company in Chennai
  • Trained 2000+ Students so far
  • Strong Theoretical & PMicrosoft Dynamics CRM Etical Knowledge
  • Microsoft Dynamics CRM certified Professionals

Microsoft Dynamics CRM Placement Training in Chennai

  • More than 2000+ students Trained
  • 93% percent Placement Record
  • 1100+ Interviews Organized

Microsoft Dynamics CRM training batch size in Chennai

Regular Batch ( Morning, Day time & Evening)

  • Seats Available : 8 (maximum)

Weekend Training Batch( Saturday, Sunday & Holidays)

  • Seats Available : 8 (maximum)

Fast Microsoft Dynamics CRM E batch

  • Seats Available : 5 (maximum)

Our Students are working in

Company
Company
Company
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About Our Training

Best IT Training provider for
more than 115+ software courses at adyar location and overall we successfully trained more than 10000+ students and most of them got perfect benefits from our training methodology.

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Awards

Best training institute awarded from
Yet5.com for the year of 2014.

Become registered vendor for
HP, Cognizant, AVNET, Prodapt, Renualt Nisson and more companies for their corporate training.

Successfully placed more than
100+ students in last month through our clients.

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Greens Technologys.
15, First Street, Padmanabha Nagar,
Adyar
Landmark :Near adyar signal and Behind adyar anadha bhavan
P : 044 4351 1623
M : +(91) 89399 15577 / 89399 25577
E : contact[at]traininginadyar.in
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